Speak up

  • Speak up if you have questions or concerns. If you still don’t understand, ask again. It’s your body and you have a right to know.
  • Pay attention to the care you get. Always make sure you’re getting the right treatments and medicines by the right healthcare professionals. Don’t assume anything.
  • Educate yourself about your illness. Learn about the medical tests you get and your treatment plan.
  • Know what medicines you take and why you take them. Medicine errors are the most common health care mistakes.
  • Use a hospital, clinic, surgery centre, or other types of health care organisation that has been carefully checked out. For example, The Joint Commission visits hospitals to see if they are meeting The Joint Commission’s quality standards.
  • Participate in all decisions about your treatment. You are the centre of the health care team.
    Should you have any questions or concerns regarding our patient rights and responsibilities, our team will gladly assist you.

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