Our patients’ comfort and recovery are at the heart of our priorities. We value our patient rights and responsibilities explained in detail below.
Rights of Patients
Right to information and knowledge about care.
Right to be informed about patient rights and responsibilities.
Right to be treated in consideration of personal values and beliefs.
Right to be treated with dignity and respect, consistent with professional standards regardless of payment, race, sex, nationality, religion, culture, disability or any other factor.
Right to have personal freedom and expression of choices while treated at home.
Right to privacy and confidentiality about personal and care-related information.
Right to have them and or family members participate in the care process.
Right to receive treatment or care-related information in the language that they can understand.
Right to refuse/discontinue treatment.
Right to express a complaint about their care and know the important contacts of AZHHCC.
Right to receive health care on the basis of clinical need and as outlined in the plan of care.
Right to receive emergency medical care and diagnosis easily and quickly.
Right to know the mission, vision and goals statement of the AZHHCC, and type of services and fees for the service provided.
Right to be free from verbal, mental, sexual, and physical abuse, including injuries of an unknown source, exploitation, neglect and misappropriation of property.
Right to have appropriate protection if the patient is an infant, child, disabled, elderly or vulnerable.
Right to have family members (or other representatives of his/her choosing) and his/her physician notified promptly while doing any procedure unless it affects any health and safety issues.
Patient/Family Members Responsibilities
Responsible to provide accurate and complete information concerning his/her health condition and symptoms.
Responsible to ask the questions about care or services if needed for further understanding or clarification.
Responsible for his/her actions should he/she refuse treatment or does not follow his/her care plan.
Responsible for assuring that the financial obligations of his/her procedure are fulfilled as promptly if applicable.
Responsible for treating AZHHCC staff with respect and dignity and providing a safe environment while they are at the patient’s home.
To respect AZHHCC policies related to No smoking, fire safety and prevention of infection control at home.
